Sr. Workday Engagement Manager (Certified)

Role overview

Manage Workday implementations and ongoing client engagements across their full project lifecycles. You’ll act as the main link between customers and consulting teams, overseeing scope, budgets, schedules, risks, and resource coordination while helping strengthen the delivery practice.

Responsibilities

- Lead several Workday engagements at once, including initial implementations, application management services, and later-phase expansions. - Coordinate communication between clients and consultants and maintain strong customer relationships. - Keep delivery within the agreed statement of work, milestones, and budget. - Track project health, risks, issues, and escalations, and provide clear status reporting. - Run regular customer governance meetings and support consultant assignments and resource planning. - Promote a collaborative, responsive delivery culture and work toward consistently high customer satisfaction.

Requirements

- At least 3 years of independently leading commercial Workday engagements through the full project lifecycle with a Workday partner. - An active Workday Engagement Manager or Project Manager certification, maintained throughout employment. - Strong written and verbal communication, with a proactive approach to aligning clients, consultants, and internal stakeholders. - Excellent organization and ability to manage competing priorities across engagements. - Experience with Smartsheet; ability to learn systems such as Jira, ServiceNow, and Salesforce. - Ability to work independently and collaboratively.

Nice to have

- Experience with Launch Express implementations.

Benefits and work setup

- Travel of up to 25% may be required. - The role supports U.S. operations; employment administration is handled through an Employer of Record in Canada. Applicants must be authorized to work full-time in the United States, and visa sponsorship is not available.