Solution Principal

Role overview A Solution Principal serves as the lead deal architect assembling multi-tower IT outsourcing and hosting solutions, often spanning multiple transformation phases. The role partners closely with sales, consulting, and client success teams to design winning solutions, build executive-level client relationships, and guide pursuits from discovery through contract hand-over to delivery.

Responsibilities - Co-own sales strategy and pursuit execution alongside client executives for enterprise accounts - Lead discovery, assessment, and solution development workshops with consulting, operations, and product teams - Design solutions addressing client technical and business requirements with emphasis on transformation and re-platforming - Build pricing, business cases, and multi-year pro-forma models with finance and pricing teams - Draft and negotiate SOWs, contracts, and sub-contract agreements, aligning terms and mitigating risk - Present solutions and business cases to internal and external audiences, acting as a trusted advisor - Partner with product management to influence product enhancements and roadmap decisions - Participate in deal reviews and advise senior management on technical, commercial, and competitive aspects - Provide post-close knowledge transfer and documentation to support smooth transition to delivery, operations, and billing

Requirements - Significant experience architecting multi-tower ITO, hosting, or large managed services solutions for enterprise clients - Track record of leading pursuits from qualification through contracting, including SOW development and redlining - Strong executive presence with the ability to build C-level client relationships - Solid grounding in IT outsourcing commercial constructs, pricing, and risk management - Ability to lead cross-functional teams across sales, consulting, product, finance, legal, and delivery - Self-directed, results-oriented mindset with the ability to challenge status quo constructively

Benefits and work setup - Estimated pay scale of $151,000–$257,000 annually for full-time schedules, plus a role-based sales incentive plan and an equity grant under an Associate Equity Appreciation Program - Unlimited paid days off - Three health plan options plus dental, vision, short- and long-term disability, life and AD&D, and flexible spending accounts - 401(k) with company match - Family forming benefit covering fertility, adoption, and surrogacy reimbursement - Paid childbearing and parental leave, sabbatical leave, and wellness program - Education reimbursement, student loan assistance, or 529 college funding - Flexible work schedule, with remote work encouraged when not required on a client site