Salesforce QA Analyst

Role overview A quality assurance role dedicated to the Salesforce platform, blending manual and automated testing across Sales Cloud and Service Cloud environments. The position partners with Agile delivery teams to validate CRM functionality, integrations, and user acceptance criteria on enterprise rollouts. It is a hybrid role based in Peru that calls for advanced English proficiency.

Responsibilities - Review Salesforce requirements, user stories, and functional specs to define testing scope and objectives - Build detailed test plans, test cases, and scenarios covering functional flows and edge cases - Execute manual and automated tests across functional, regression, performance, security, and UAT cycles - Log, track, and communicate defects to development teams with clear, actionable detail - Re-run regression and impact tests after system changes to protect existing functionality - Develop and maintain automated scripts to broaden coverage and shorten release cycles

Requirements - 3+ years of hands-on QA experience on the Salesforce platform, including Sales Cloud, Service Cloud, Data Loader, and core data models - Practical experience with functional, regression, integration, and UAT testing - Working knowledge of automation tools such as Selenium or the Salesforce Test Framework - Familiarity with Agile, Scrum, Waterfall, and DevOps delivery practices - Strong defect management, troubleshooting, and analytical skills - Proven collaboration with developers, Business Analysts, and Project Managers, plus advanced English proficiency

Nice to have - Testing experience on Salesforce customizations and integrations - Familiarity with automated testing frameworks and CI/CD pipelines - Knowledge of Salesforce security, permissions, and sharing models - Salesforce-related QA or testing certifications

Benefits and work setup - Hybrid working arrangement based in Peru