Forward Deployed Product Manager

Role overview This forward-deployed product role guides larger customers through the full implementation lifecycle for an operations platform, from discovery and workflow design to configuration, testing, and launch. It combines customer partnership, process analysis, technical implementation, and product capability development to help organizations manage connected operations such as procurement, inventory, orders, fulfillment, and finance.

Responsibilities - Lead post-sale discovery, design, implementation, and go-live work, helping customers realize value from the platform. - Map processes across customer teams, including the movement of goods, information, and money. - Translate operational workflows into product designs and platform configurations. - Coordinate with technical teams on integrations and data migrations. - Support user acceptance testing, training, and launch, while building durable customer relationships. - Develop product capabilities and improve team practices and customer lifecycle processes, including through automation and AI.

Requirements - At least three years of experience in engineering, consulting, finance, operations, product operations, or technical program management at a technology company. - Strong analytical ability and comfort breaking down complex problems across people, processes, and technology. - Ability to understand technical and logical problems from first principles. - Ownership, accountability, and confidence working in high-pressure environments. - Strong customer and stakeholder management skills, with the business judgment to connect process improvements to value. - Ability to learn quickly and synthesize information into clear decisions.

Nice to have ERP or relevant industry experience is strongly preferred but not required. SQL experience is a plus.

Benefits and work setup Hiring is open across the United States, with preference for candidates in Denver, Colorado.