Threat Investigator Team Lead

Role overview Lead a team investigating violent and extremist actors and networks, helping protect an online community through detection, investigation, and disruption of emerging threats. This player-coach role combines people management with direct guidance on complex cases, incident response, investigative standards, and actionable intelligence. The position is US-based and may be remote; team members in the Bay Area may work from an office.

Responsibilities - Manage and develop investigators and analysts through clear expectations, timely feedback, coaching, and career support. - Set standards for investigative quality, workload prioritization, queue health, and team performance. - Escalate and guide complex or high-risk cases, supporting careful, well-documented decisions. - Lead deep investigations and strengthen methods for network analysis, proactive detection, case development, and intelligence production. - Turn investigative findings into recommendations on threat priorities, policy gaps, and enforcement actions. - Coordinate with external partners, including law enforcement, government, and industry, when incidents require engagement. - Support hiring and onboarding while building an inclusive, resilient, and sustainable team culture.

Requirements - At least 5 years of experience in threat intelligence, investigations, incident response, or a related area, including 2 years managing people. - Deep knowledge of at least one violent or extremist threat-actor ecosystem, with the ability to learn new areas as priorities change. - Demonstrated skill coaching investigators, improving work quality, and supporting people at different career stages. - Sound judgment in ambiguous, fast-moving situations, balancing harm reduction with policy, legal, operational, and organizational considerations. - Familiarity with investigative and case-management tools, and ability to use data and detection signals to guide priorities. - Strong written and spoken communication, including explaining sensitive, complex findings to non-specialists. - Collaborative approach to coordinating across teams, disciplines, and time zones.

Nice to have - Experience supporting teams that handle sensitive or potentially disturbing material. - Additional language skills relevant to high-harm threat communities, or experience presenting findings to senior leaders or external audiences.

Benefits and work setup The role is eligible for equity and benefits, including medical, dental, and vision coverage, a retirement plan, life and disability insurance, paid time off, and paid parental leave. The listed base salary range is $132,000–$148,500.