Business Systems Analyst

Role overview Translate business needs into requirements and system improvements, partnering with stakeholders, product owners, and technical teams throughout the solution lifecycle. The work spans process analysis, solution design, testing, implementation, and ongoing enhancements, with a focus on making systems and workflows more effective for business operations.

Responsibilities - Gather and document business, functional, and system requirements through stakeholder discussions. - Convert needs into user stories, acceptance criteria, process flows, and functional specifications. - Analyze workflows and systems to identify gaps, risks, inefficiencies, and improvement opportunities. - Assess how proposed changes affect operations, integrations, and downstream teams. - Collaborate during Agile planning and delivery, clarifying requirements and resolving functional questions. - Prepare test scenarios, support user acceptance testing, coordinate defect resolution, and assist with implementation and user readiness.

Requirements - A bachelor’s degree in business, computer science, engineering, or a related field, or equivalent education and relevant experience. - At least 2 years of experience in business systems analysis, process analysis, requirements gathering, or a related function. - Strong analytical and problem-solving skills, with the ability to recommend practical system and process solutions. - Ability to create clear requirements documentation and maintain accuracy and detail. - Working knowledge of Agile methods such as Scrum or Kanban, software development lifecycles, and user acceptance testing. - Strong communication, organization, and prioritization skills; proficiency with Microsoft Office and familiarity with requirements, process mapping, or project tools.

Nice to have - Experience in pre-employment screening, HR services, healthcare, compliance, or a related industry. - Familiarity with tools such as Jira.

Benefits and work setup - Weekday schedule, Monday to Friday, 8:00 a.m.–5:00 p.m. Eastern Time. - Travel averages approximately 5% for partner and client meetings, discovery, implementation, and industry events. - Benefits include paid personal and sick time, 11 holidays, retirement plan matching, medical, dental and vision coverage, life insurance, HSA/FSA, employee assistance, and education assistance. - Listed annual pay range: $55,000–$65,000, depending on experience and other factors.