Reservation Support Specialist | Remote

Role overview Support clients with reservation requests and the administration behind booking and scheduling services. The work spans coordinating bookings across service categories, maintaining reliable records, and responding to client questions in a remote setting. Accuracy, clear communication, and steady task management help keep confirmations and service details on track.

Responsibilities - Assist with client reservation and scheduling requests. - Coordinate bookings for accommodations and related services across different categories. - Record client information and reservation details accurately in internal systems. - Respond to clients professionally by email, phone, or messaging platforms. - Review confirmations and related documents for completeness and accuracy. - Follow established customer service processes and collaborate with internal teams to support a smooth client experience.

Requirements - Strong written and verbal communication skills. - Good organization and attention to detail. - Comfort using online systems, email, and basic digital tools. - Ability to handle multiple tasks and meet deadlines. - Reliable internet access and the ability to work remotely.

Nice to have - Experience in customer service or administrative support.

Benefits and work setup - Fully remote role in a structured, supportive team environment. - Flexible scheduling options may be available.