Customer Service Hospitality – Reservations

Role overview A remote, home-based reservations role focused on helping clients select and book hotel stays while delivering attentive, professional customer service. The work centers on communicating clearly across phone, email, and messaging, sharing accurate property details, and keeping reservations accurate as plans change.

Responsibilities - Assist clients in selecting and booking hotels based on their needs and preferences. - Share clear, accurate details on amenities, pricing, and availability. - Manage and update reservation details as clients modify or confirm plans. - Communicate promptly and professionally across phone, email, and messaging channels.

Requirements - Strong communication and customer service skills. - A professional, detail-oriented, and self-motivated approach to remote work. - Basic computer skills and a reliable internet connection suitable for a home office. - Hospitality or customer service experience is a plus but not required.

Benefits and work setup - Flexible remote schedule with the ability to work from a home office. - Full training and access to the booking system provided. - Supportive team environment. - Performance-based income-earning possibilities. - Travel discounts and perks. - Listed earnings range of $40,000 – $70,000 per year, depending on performance.