Business Consultant - Hightouch

Role overview Help organizations turn customer data into relevant, personalized experiences across marketing channels. This consulting role connects business goals with technical delivery: you will lead discovery and solution design, guide implementation work, and configure customer data activation in Hightouch.

Responsibilities - Facilitate discovery workshops with business and technical stakeholders, translating objectives into use cases, requirements, and recommendations. - Explain data flows, platform capabilities, and activation approaches to audiences ranging from executives to engineers. - Own delivery workstreams from requirements through implementation, coordinating priorities, dependencies, risks, sprints, testing, and user acceptance. - Build audiences and journeys, configure and troubleshoot syncs, and connect cloud data platforms to marketing destinations. - Advise on governance, personalization, and AI-supported activation strategies. - Use AI tools to support preparation, analysis, documentation, and client storytelling; identify ways to improve delivery.

Requirements - At least five years in consulting, business analysis, client delivery, marketing technology, customer data, or a related technical environment. - Hands-on Hightouch experience, including audience creation, data modeling, and sync configuration. - Understanding of customer data activation and cloud data platforms such as Snowflake or Databricks. - SQL skills and the ability to understand data structures, integrations, and end-to-end data flows. - Experience leading client workshops, managing workstreams, and collaborating across functions. - Clear communication for explaining technical topics to non-technical audiences, plus regular use of AI tools.

Nice to have - Experience with Adobe Experience Platform products, Salesforce Data Cloud or Marketing Cloud, Braze, Segment, ActionIQ, or Treasure Data. - Agency, systems integration, consulting, or professional services experience; Agile delivery experience; or relevant platform certifications.

Benefits and work setup The listed annual salary range is $94,000–$140,000. The source identifies a full-time, permanent role in Colorado and says remote employees may need to attend an office for business or client needs. It lists medical, dental, and vision coverage, life and disability insurance, a 401(k), flexible paid time off, at least 15 paid holidays, paid sick and safe leave, and paid parental leave.