Senior Solutions Architect

Role overview

Lead customer-facing technical implementations from initial design through production rollout, while helping make delivery more repeatable across customer engagements. The role focuses on post-sales implementation and scaling, with some support for complex escalations and occasional pre-sales work. It combines strong software engineering with the ability to scope delivery, adapt solutions to customer environments, and turn recurring needs into reusable guidance and automation.

Responsibilities - Own implementation and migration design and delivery from kickoff through production cutover. - Plan deployment capacity, rollout sequencing, and verification so customer systems can scale reliably. - Fit solutions to customers’ existing technology, operational requirements, and constraints. - Coordinate readiness, stakeholder alignment, and rollout communications with customer-facing teams. - Build reusable reference architectures, deployment guides, implementation patterns, and self-service automation. - Escalate complex post-onboarding issues, contribute customer insights to product and engineering, and occasionally assist with discovery or proof-of-concept work.

Requirements - At least three years implementing or deploying technical solutions for enterprise customers, ideally in a customer-facing role. - Professional software development experience in a modern language such as Python, JavaScript/TypeScript, Rust, or C/C++; this is a hands-on engineering role. - Experience leading production delivery from solution design through rollout or cutover. - Ability to scope complex technical work, sequence it into deliverable steps, and communicate clearly with technical and business stakeholders.

Nice to have

Experience with speech recognition, NLP, voice agents, or related AI; cloud platforms and Docker or Kubernetes; API-based products and developer tools; implementation or change-management methods; and creating reference architectures or deployment playbooks.