Senior Pre-Sales Solutions Engineer

Role overview

Lead technical pre-sales work for an AI voice platform, connecting customer needs with practical solutions and clear business value. You will work closely with sales and customer teams to explore requirements, validate fit, build working demonstrations, and help shape technical strategy and repeatable pre-sales practices. The role calls for a hands-on engineer who can guide complex customer discussions while contributing to technical content and team development.

Responsibilities - Lead technical discovery and solution design with enterprise prospects, customers, and partners. - Build and present proof-of-concepts and tailored demonstrations for specific customer use cases. - Advise on API integration, performance, and deployment approaches, and help address technical objections during sales cycles. - Work with account teams on deal strategy and communicate customer needs to product and engineering groups. - Create implementation guides, sample code, reference architectures, and other practical technical content. - Share technical knowledge, mentor colleagues, and help improve the team’s pre-sales approach.

Requirements - At least five years in technical pre-sales, solutions architecture, or a similar customer-facing technical role. - Professional software development experience in a modern language such as Python or JavaScript/TypeScript; this is a hands-on builder role. - A record of guiding complex technical sales engagements and developing solutions or proof-of-concepts. - Strong written and verbal communication, including the ability to explain technical concepts to both engineering and business audiences.

Nice to have

Experience with speech recognition, NLP, voice agents, or related AI; building customer demos and sample code; cloud platforms and Docker or Kubernetes; API-based products or developer tools; and sales methods such as MEDDIC or Solution Selling.