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Director, GTM Engineering
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About this role
Role overview Lead the systems, data, automation, and technical infrastructure that support a company’s go-to-market work, from pipeline development through contracting, billing, renewals, and expansion. This is a hands-on leadership role: set the architecture and priorities while diagnosing issues, shaping requirements, and building production solutions with a small team.
Responsibilities - Own the go-to-market technology ecosystem, including CRM, CPQ, forecasting, integrations, data infrastructure, automation, and internal tools. - Translate business needs into technical requirements, roadmaps, and scalable solutions, partnering with Engineering and commercial leaders. - Set standards for security, governance, testing, observability, access controls, documentation, and safe deployment. - Build AI-enabled tools and workflows to reduce manual effort in pipeline management, forecasting, deal execution, renewals, reporting, and decisions. - Connect commercial data across pipeline, bookings, contracts, product usage, customer activity, and revenue; partner with data teams on shared models and definitions. - Guide systems for forecasting and execution, including data quality, reporting, routing, and operational plans; develop a small team while remaining hands-on.
Requirements - Experience building and leading a technical go-to-market, revenue operations, sales operations, or business systems function. - Professional software engineering experience, including the ability to write, review, debug, and maintain production-quality code. - A record of personally designing, coding, testing, and shipping production systems, integrations, automations, agents, or internal tools. - Strong knowledge of software architecture, APIs, security, governance, testing, observability, access controls, and production practices. - Hands-on experience with CRM, CPQ, APIs, integrations, workflow automation, and commercial data, plus experience building AI-powered workflows. - Ability to turn ambiguous business problems into buildable solutions, communicate with commercial and engineering teams, and work effectively as a player-coach.
Nice to have - Experience with usage-based business models, metering, or billing infrastructure. - Familiarity with Salesforce, CPQ or billing platforms, SQL, and go-to-market data pipelines. - Experience with AI-assisted development and automation tools, or scaling systems during rapid growth or multi-product expansion.