Support Full-time Freelance
Job details
Not specified Salary
Remote Eligibility
Not specified Experience
Full-time Employment
About this role
User Support Specialist (Senior) at ddcdine. ATS location: Remote. Source ATS: Workday. The User Support Specialist (Senior) provides advanced technical support for the Indian Health Service Resource and Patient Management System (RPMS) environment, including applications, systems, databases, and site-specific configurations. This role analyzes, diagnoses, and resolves complex user issues; escalates unresolved problems through defined workflows; maintains knowledge base content and support proce