Sevice Now Developer

Role overview Modernize a legacy publication management capability by building a secure, scalable application on the ServiceNow platform. The solution is intended to support the full lifecycle of publications and forms, including authoring-related workflows, publishing, search, tracking, access control, and records management for a dispersed user community.

Responsibilities - Design, configure, and maintain ServiceNow applications, including custom scoped applications built with App Engine. - Implement end-to-end workflows for approvals, assignments, notifications, and escalations using ServiceNow automation and scripting features. - Configure data models, forms, relationships, search, and fine-grained role-based access controls. - Build and maintain integrations, scheduled data transfers, and legacy-system migrations, validating transformed data and retaining relevant history and metadata. - Implement document, content, metadata, and version-management features, along with dashboards, reports, and analytics. - Test solutions across functional, integration, acceptance, regression, and security scenarios; maintain design, interface, test, and deployment documentation.

Requirements - Experience developing and configuring ServiceNow applications, including scoped apps and App Engine. - Strong JavaScript experience on the ServiceNow platform and experience implementing automated workflows. - Experience with ServiceNow data models, access controls, integrations, and APIs such as REST or SOAP. - Experience migrating legacy data, including mapping, transformation, validation, reconciliation, and error handling. - Experience with document or content lifecycle features, search, reporting, and accessible interfaces. - Ability to document technical designs and perform structured testing. A related associate degree with at least seven years of relevant experience, or a high school diploma or equivalent with at least ten years of directly relevant experience, is specified.

Nice to have - ServiceNow Certified System Administrator certification is strongly preferred. - Experience with federal or defense modernization programs, enterprise publishing or records management, and federal cybersecurity requirements. - Familiarity with Agile, DevSecOps, and enterprise deployment practices.

Benefits and work setup - Requires an active Secret clearance. - Eligible full-time employees receive health, dental, vision, life and disability coverage, retirement savings with employer match, paid time off, and education assistance.