Sr. Field Technical Program Manager, FDE

Role overview A senior field technical program manager position embedded within a Forward Deployed Engineering organization, focused on accelerating and de-risking complex customer engagements. The role centers on Healthcare & Life Sciences accounts, providing technical leadership and strategic guidance without requiring hands-on coding. The successful hire will orchestrate cross-functional delivery teams to ensure successful outcomes on enterprise data and AI initiatives.

Responsibilities - Lead the delivery of complex customer engagements, providing technical direction to implementation teams and ensuring alignment with customer goals. - Guide architectural decisions by helping teams evaluate trade-offs between proven and emerging approaches to data and analytics platforms. - Proactively identify and mitigate technical risks, dependencies, and blockers that could jeopardize project schedules or success criteria. - Own delivery commitments end-to-end, producing high-quality artifacts such as program plans, status reports, and customer-facing communications with minimal rework. - Manage program scope, schedule, budget, risk, and resources, with particular attention to technical complexity and stakeholder expectations. - Serve as the primary escalation contact for technical delivery issues, routing concerns to appropriate internal teams for rapid resolution.

Requirements - Strong technical acumen with the ability to evaluate technology trends and make sound architectural decisions without serving as a hands-on coder. - Demonstrated experience managing large, complex technical engagements and navigating trade-offs between scope, budget, and timeline. - Excellent communication, negotiation, and conflict resolution skills, with a track record of influencing technical teams and tailoring messages for audiences ranging from engineers to executives. - Familiarity with BI, data management, and big data technologies. - Proven ability to juggle multiple concurrent engagements while maintaining high customer satisfaction.

Nice to have - Prior exposure to Healthcare & Life Sciences customer environments and their regulatory or data considerations. - Experience facilitating productive, goal-oriented technical workshops with mixed audiences.

Benefits and work setup - Comprehensive benefits package offered, with specifics varying by region. Compensation includes eligibility for performance bonus and equity, with base salary ranges structured across multiple geographic zones.