Senior Solutions Architect

Role overview Guide prospective customers from business challenge to an agreed technical solution, partnering closely with Sales throughout the opportunity. The role calls for someone who can work with senior decision-makers, understand data and AI capabilities, and explain technical options in clear business terms.

Responsibilities - Build trusted relationships with customer stakeholders, including executives, and lead discovery conversations to understand goals and constraints. - Present solution options and tailored demonstrations that connect product capabilities to customer needs. - Develop custom demo applications and document solution fit with architectures, process diagrams, and defined customization scope. - Work with Sales on opportunity plans and deal reviews, and collaborate across delivery and solutions teams on proposals, RFI/RFP responses, and statements of work. - Coordinate a smooth transition to delivery after a deal is won, involving internal subject matter experts as needed. - Share customer feedback with solutions and engineering teams, improve processes, and communicate useful practices internally or externally.

Requirements - At least eight years in software pre-sales, including selling to nontechnical buyers. - Experience with major cloud platforms such as AWS, Azure, or GCP, through work or certifications. - Ability to connect business problems and objectives to technology solutions, with experience delivering AI or machine-learning solutions and strong data science and analytics knowledge. - Skill in solution architecture and requirements gathering, and experience coordinating stakeholders in a matrixed environment. - Strong executive-level presentation, storytelling, writing, interpersonal, influencing, and conflict-resolution skills. - Self-directed, adaptable, and able to learn new technologies and business models; a relevant bachelor’s degree or equivalent experience.

Benefits and work setup - Medical, dental, and vision insurance, 401(k), paid maternity leave, and disability insurance.