Content Strategist - 12 Month Contract

Role overview

Create and maintain clear, usable product content for audiences in multiple languages and regions. This 12-month contract combines content strategy, localization quality, and technical writing, with close collaboration across product, design, development, translation, and regional teams. The position can be based at a Canadian office in a hybrid arrangement or worked remotely from within Canada.

Responsibilities - Plan multilingual content with cross-functional partners and identify documentation needs across product releases. - Write and maintain user-focused technical materials, including help topics, FAQs, release notes, articles, and video tutorials. - Adapt and review localized content for linguistic accuracy and cultural relevance; coordinate with translators and vendors. - Maintain style guides, glossaries, templates, and translation resources to support consistent content. - Audit existing materials, identify gaps or duplication, and update content based on product changes and user feedback. - Support usability testing, track productivity measures, and refine documentation workflows, including appropriate use of AI tools.

Requirements - A relevant degree, technical writing credential, or equivalent practical experience; around five years of related experience is suggested. - Strong writing, editing, organization, and attention to detail. - Experience with version control such as GitHub and XML-based publishing tools such as MadCap Flare. - Familiarity with localization tools, translation workflows, and content or learning management systems. - Project coordination skills and ability to work with technical and nontechnical partners.

Nice to have

Knowledge of SEO and analytics, plus familiarity with XML, HTML, CSS, or JavaScript.

Benefits and work setup

The role is a 12-month contract, hybrid at a Canadian office or remote within Canada. The source lists flexible work arrangements, learning support, wellbeing resources, retirement planning, volunteer days, internet and wellness reimbursements, and other benefits, which may vary by location or employment type.