CMMS Analyst

Role overview Administer a computerized maintenance management system used to support facilities operations for a client account. The role oversees setup, user access, configuration, support requests, and ongoing system upkeep, while coordinating with account stakeholders and technical teams to keep the platform reliable and useful.

Responsibilities - Participate in system transition and training activities, including sessions for administrators and end users. - Configure property settings, security profiles, pick lists, and other system options; assist with data loads and configuration changes. - Serve as the main point of contact for account users, responding to questions, access requests, and system-generated support cases. - Coordinate with IT on system incidents, maintenance, enhancements, and user training. - Maintain deployed modules for vendors, assets, schedules, inventory, and related facilities data. - Update property and user records in line with operating procedures and compliance requirements, including deactivating properties no longer managed.

Requirements - Associate degree or professional training in business, information systems, engineering, or a related area; a high school diploma or equivalent is required. - Three to five or more years of relevant experience in maintenance, distribution, or manufacturing settings. - Four or more years working with enterprise asset management software; experience with Infor EAM is strongly preferred. - Experience analyzing facilities maintenance data, especially asset management and spare-parts optimization. - Clear communication skills for working with frontline staff, peers, and senior leaders. - Self-directed, organized, detail-oriented approach to system support and configuration.

Nice to have - User training experience and familiarity with property management, compliance, or real estate facilities management.

Benefits and work setup Eligible employees may enroll in health, dental, and vision coverage, savings and insurance plans, and paid or unpaid leave. Compensation depends on factors such as location, experience, and role eligibility.