Lead Director, Agile Practice Management

Role overview Lead delivery across a portfolio of strategic and regulatory technology programs, coordinating teams and business partners to turn priorities into measurable outcomes. The role combines portfolio oversight with hands-on program leadership, financial management, delivery governance, and development of program and project management staff.

Responsibilities - Set portfolio priorities with engineering, product, architecture, finance, and business leaders, balancing investment choices and delivery commitments. - Establish programs, operating rhythms, governance, reporting standards, and practices that support predictable execution. - Manage portfolio budgets across capital and operating expenses, including forecasts, variance tracking, capacity planning, and trade-offs. - Monitor scope, schedule, budget, quality, delivery metrics, and portfolio health; make risks and decisions clear to stakeholders. - Lead executive reviews and connect technology leaders with business stakeholders to resolve issues and maintain alignment. - Hire, coach, and develop program managers, project managers, and Scrum Masters.

Requirements - 10+ years managing programs and portfolios, including complex technology and business transformation in large, matrixed organizations. - 5+ years managing enterprise portfolios with annual budgets above $25 million and responsibility for planning, prioritization, governance, and execution. - 5+ years in formal people leadership, including hiring, performance management, and talent development. - Experience launching programs and owning budget forecasting, variance management, and investment trade-offs. - Strong executive communication and ability to turn complex information into clear decisions and actions. - Current Agile, program or project management certification, such as SAFe, RTE, SPC, CSM, or PMP; bachelor’s degree or equivalent combination of education and experience.

Nice to have - Healthcare or payer experience, executive governance facilitation, staffing partner coordination, and familiarity with product operating models. - Master’s degree.

Benefits and work setup - Hybrid work preferred in Hartford, Connecticut; remote candidates may be considered. - Full-time benefits include health coverage, paid time off, retirement savings options, and wellness programs, subject to eligibility. The role is also eligible for an incentive program and equity award target.