Senior Manager, Data Science & Analytics

Role overview

Lead and develop a data science and analytics team that helps business leaders make better decisions through forecasting, experimentation, behavioral analysis, and rigorous measurement. The function partners across product, marketing, sales, and customer experience, combining strategic advice with hands-on analytical work and a focus on measurable business outcomes. The role is remote-friendly for candidates based in the Americas.

Responsibilities

- Lead and coach data scientists and analysts supporting product, marketing, sales, and customer experience teams. - Guide behavioral analytics, customer segmentation, experimentation, and product measurement to inform customer experience and roadmap decisions. - Develop and maintain revenue forecasts, churn models, customer health measures, and account or opportunity scoring models. - Work with data engineering to manage an internal AI-enabled analytics platform that supports self-service data access and analysis. - Set analytical standards and best practices, and improve team processes to support efficient growth. - Partner with senior leaders to define success measures, challenge assumptions, identify opportunities, and explain findings clearly.

Requirements

- At least 7 years in data science, analytics, product analytics, or a related quantitative field, including experience leading and developing teams. - Strong knowledge of experimentation, forecasting, statistical analysis, and product or business analytics. - Advanced SQL and proficiency with Python or similar analytical tools. - Experience designing metrics and measurement approaches for product, growth, or business decisions. - Ability to influence senior stakeholders and communicate complex analysis to both technical and nontechnical audiences. - Experience with modern analytics platforms and data warehouses, including Snowflake, dbt, and product analytics tools; able to balance leadership with hands-on analysis.

Nice to have

- Experience in B2B SaaS, product-led growth, or subscription businesses.

Benefits and work setup

- Remote-friendly within the Americas, with location-based salary ranges. The listed base salary ranges from $170,000 to $240,000 USD depending on compensation zone and experience; equity is offered as stock options. - Medical, dental, vision, mental health, and supplemental insurance premiums are covered for employees and their families. - Additional benefits include 16 weeks of paid parental leave, unlimited paid time off, remote-work and wellness stipends, and a professional development budget.