Senior Product Manager, Marketplace Supply

Role overview Own the product direction and delivery of a driver-facing mobile app and web carrier portal for a two-sided logistics marketplace. The work spans the driver journey from signup and activation through finding, accepting, and completing jobs, with a focus on making the experience dependable while improving marketplace performance.

Responsibilities - Set the product roadmap, priorities, and execution plans for the driver app and carrier portal. - Improve onboarding, activation, engagement, and retention through user-centered product changes. - Simplify job discovery, acceptance, and delivery workflows to reduce friction for drivers. - Use marketplace indicators such as acceptance, cancellation, utilization, fill rate, and reliability to find opportunities and measure results. - Work with Operations to understand drivers’ day-to-day needs and turn those insights into scalable product improvements. - Partner closely with Engineering and Design from problem definition through delivery; establish KPI reporting and examine competing products for useful ideas.

Requirements - At least five years of product management experience, preferably in marketplaces, logistics, mobility, or similarly operational fields. - Track record of owning user-facing products end to end and improving engagement, retention, or revenue. - Mobile product experience and strong user experience judgment. - Effective partnership skills across Engineering, Design, and Operations. - Ability to prioritize across multiple important initiatives, work through ambiguity, and communicate decisions and tradeoffs clearly. - Comfortable working close to product details, independently analyzing data, and operating in a lean team with frequent mobile releases. - Hands-on use of design, AI, and prototyping tools to explore and test ideas.

Nice to have Experience with two-sided marketplaces, mobile-first products, marketplace health metrics, or consumer-facing B2C or B2B2C products; evidence of growing scope and impact across roles.

Benefits and work setup Remote-friendly, with a preference for candidates near Los Angeles and travel approximately once a month. Compensation includes salary, equity, and health, dental, vision, and retirement benefits.