Professional Services Senior Project Manager (Remote, MEX)

Role overview Lead customer deployments of a cybersecurity platform from initial planning through closeout. You’ll coordinate technical delivery teams and customer stakeholders, balancing scope, schedule, budget, quality, and risk across implementation projects.

Responsibilities - Own project delivery from pre-kickoff through closure, maintaining plans, schedules, resource allocations, and delivery standards. - Work with customers to clarify requirements, gather project information, and communicate progress. - Lead engineers and consultants, coordinating their work with customer needs and internal sales, product, and support teams. - Track risks, issues, and dependencies; develop mitigations and contingency plans as needed. - Maintain project plans, status updates, meeting records, and other delivery materials. - Review completed implementations, identify lessons, and apply improvements to future projects and project practices.

Requirements - At least 10 years managing IT projects, with experience in the security domain. - Strong understanding of SIEM architecture, capabilities, and implementation. - Experience applying both waterfall and Agile project methods. - Strong planning, risk management, and team leadership skills across multiple projects and deadlines. - Clear communication and relationship skills for working with customers, technical teams, and internal stakeholders. - Analytical problem-solving skills and experience using AI tools to improve decisions, workflows, efficiency, or business outcomes. - Bachelor’s degree in computer science, information technology, or a related discipline.

Nice to have Experience with products such as Splunk, IBM QRadar, Exabeam, or LogRhythm; a PMP or similar project management credential; and experience with cloud-based SIEM deployments.

Benefits and work setup The role is remote and based in Mexico. Listed benefits include compensation and equity programs, wellness support, paid vacation and holidays, parental and adoption leave, professional development, and employee networks and volunteer opportunities.