Remote job
Engagement Lead, Incident Response Partner Services (Remote)
Job details
About this role
Role overview
Coordinate partner-delivered digital forensic investigations during high-stakes cybersecurity incidents. You will connect partner response teams, customers and internal incident-response leaders, keeping investigations aligned, deliverables on track and findings clear for technical and executive audiences. The work combines project leadership, quality review, partner coaching and process improvement.
Responsibilities
- Oversee incident-response engagements carried out by external partners and track milestones, tasks and client deliverables. - Align customers and responders on investigation scope, objectives and expected effort; coordinate work under outside counsel when required. - Coach partners on host and network forensics across Windows, macOS and Linux, and on methods for identifying threats in large datasets. - Help partners explain forensic and malware-analysis findings to executives. - Review reports, presentations and recommendations for accuracy, usefulness and consistency for customer, legal and regulatory audiences. - Coordinate project teams and cross-functional process improvements, while maintaining templates and internal guidance.
Requirements
- Background in incident response or information security, with experience leading complex investigations or teams of responders. - Ability to build trusted relationships with partner teams and manage work in a consulting or matrixed environment. - Clear communication skills, including explaining technical findings to customer leadership in pressured situations. - Ability to manage project work, independently drive outcomes and coordinate across small teams. - Experience using AI tools to improve decisions, workflows or efficiency.
Nice to have
- Skill reviewing technical investigation findings for completeness and soundness. - Project-management experience, incident-response industry contributions, and interest in continuing to grow technical and leadership skills. - Availability for short-notice travel, up to 30%.