Solutions Engineer

Role overview As a Solutions Engineer, you will guide prospective customers through technical evaluation of a security operations platform, connecting their needs with the product’s capabilities. You’ll partner with sales colleagues to advance complex opportunities and work with product, engineering, and post-sale teams to improve the product experience and support successful adoption.

Responsibilities - Lead technical discovery and tailor product demonstrations to each prospect’s security environment and priorities. - Design and manage proof-of-value evaluations, defining measurable outcomes and guiding prospects through technical validation. - Build trusted relationships with security analysts, architects, and senior security leaders throughout the sales process. - Share customer and prospect feedback with product and engineering teams to inform product direction. - Develop reusable demonstrations, technical playbooks, and internal knowledge resources. - Support early implementations and coordinate handoffs to customer success teams.

Requirements - Five to ten years of experience in solutions or sales engineering, or another customer-facing technical role; enterprise security or infrastructure experience is preferred. - Demonstrated ownership of technical work in complex sales cycles, including demonstrations, evaluations, and RFP responses. - Hands-on familiarity with security operations tools such as SIEM, EDR, SOAR, ticketing, or data lake platforms. - Experience with cloud platforms such as AWS or Azure and confidence discussing architecture with customer IT and security teams. - Working knowledge of a programming or scripting language such as Python, TypeScript, or Go. - Strong communication skills and the ability to explain security and AI concepts to both technical practitioners and executives.

Nice to have - Direct security operations experience or experience supporting SOC teams in a technical or product role. - Familiarity with AI, machine learning, or agent-based systems, including their practical limitations. - A track record of developing customer relationships that support renewals, expansions, or references. - Experience working in an early-stage environment where processes are still being built.

Benefits and work setup - Full-time, remote role.