Solutions Engineer

Role overview A pre-sales engineering role based in Cincinnati, Ohio, partnering with the sales team to demonstrate product value and guide prospects through evaluation. The position combines live technical demonstrations, proof-of-concept support, and customer-facing enablement work in a remote-first environment.

Responsibilities - Help prospective customers understand product value during the sales cycle - Deliver product demonstrations and answer technical questions on initial sales calls - Support customers through proof-of-concept sessions to validate fit - Document interesting use cases as blog posts and product documentation - Travel up to 30% to support customer engagements

Requirements - Experience working with logs, metrics, IT operations, and security - Background in sales engineering, professional services, or technical support - Curiosity to explore the product hands-on and share feedback - Residence in Ohio - Prior experience working remotely

Benefits and work setup - Remote-first organization with work distributed across multiple time zones - Occasional work outside standard hours may be required to align with teammates and customers