IT Administration Specialist

Role overview Install, maintain, and troubleshoot server hardware and the systems that run on it. You’ll support Windows and Linux environments, help administer virtual machines, and respond to customer issues through a ticketing system, with occasional onsite work for deployments, upgrades, and urgent repairs.

Responsibilities - Build, configure, deploy, diagnose, and repair physical servers and related equipment. - Install and maintain Windows and Linux operating systems and assist with server upgrades. - Create, configure, import, export, and maintain virtual machines in VMware, Hyper-V, or KVM environments. - Install, service, and troubleshoot tape backup devices and related hardware. - Track support requests, communicate progress to customers, and contribute to project updates. - Travel for onsite work and participate in on-call or after-hours support rotations when required.

Requirements - Associate degree in IT, computer information systems, or a related area; equivalent experience may be considered. - Experience supporting Windows Server and Linux systems. - Strong troubleshooting and customer service skills, with the ability to follow established procedures and raise risks promptly. - Ability to lift and carry equipment up to 50 pounds and rack, cable, and service server hardware. - Ability to work in office, data center, warehouse, and customer environments, and to travel occasionally for support.

Nice to have - Familiarity with VMware, Hyper-V, or KVM; server hardware installation; enterprise or data center environments; backup or storage systems; and IT service management or ticketing tools.

Benefits and work setup Work spans desk-based support and hands-on service in office, data center, warehouse, and customer settings. Environments may be noisy, and the role can involve periods of stress.