Lead Salesforce Admin

Role overview

Lead a nine-month migration project that moves reporting and analytics assets from legacy Salesforce environments into ServiceNow. The focus is to inventory and assess a large, multi-brand estate, plan which assets to migrate, consolidate, or retire, and maintain business reporting continuity throughout the transition.

Responsibilities - Set the technical approach for moving reporting capabilities from Salesforce to ServiceNow and serve as a subject matter expert across both platforms. - Inventory more than 1,000 dashboards, data models, and recurring reports, assessing dependencies and identifying duplication or opportunities to streamline. - Build and prioritize a migration roadmap for ServiceNow Reporting and Performance Analytics, including assets to consolidate or sunset. - Establish consistent reporting standards across implementation brands and participate in ServiceNow cross-training. - Coordinate daily with client leadership to protect data integrity and preserve access to critical reporting during the transition.

Requirements - Senior or lead-level Salesforce administration experience, including building, optimizing, and auditing large custom dashboards, reports, and underlying data structures. - Demonstrated ability to manage large report inventories, assess dependencies, identify redundant metrics, and prepare systems for an enterprise platform migration. - Familiarity with ServiceNow reporting, ITSM, or Performance Analytics, or readiness to learn these areas during onboarding. - Able to work independently, run audit processes, make operational recommendations, and maintain execution with limited supervision. - Fluent or advanced written and spoken English for regular collaboration with North American client and engineering teams.

Benefits and work setup This is a fully remote US contractor engagement, planned for nine months with a target start of December 1. The listing mentions paid time off and holidays, health insurance assistance, and USD compensation.