Capacity Program Manager

Role overview Manage operational relationships with insurance and reinsurance partners that support delegated underwriting capacity and related insurance structures. The role coordinates external partner needs with internal teams, ensuring information flows, audits, contractual obligations, and product support are handled reliably in a fast-moving environment.

Responsibilities - Oversee day-to-day coordination with carrier and reinsurance partners, including communications and data sharing. - Organize internal support for partner requirements, working across product, compliance, due diligence, and technology teams. - Coordinate partner audits, due diligence reviews, and compliance requests. - Work with legal colleagues and external partners to draft and review agreements and contract wording, and monitor adherence to contract terms and guidelines. - Engage with brokerage partners that support capacity relationships and structures. - Identify partner needs for product development and direct requests to the appropriate internal teams.

Requirements - At least five years of reinsurance experience, or relevant experience at an insurance carrier or managing general agent. - Strong organizational and project management skills. - Excellent communication and relationship-building skills, with the ability to coordinate across internal and external groups. - Careful analytical skills and attention to detail. - Ability to work independently, take initiative, and move work forward with limited oversight.

Nice to have - Operational experience or a background in legal contract wording.

Benefits and work setup - Remote-first work environment. - Benefits include medical, dental, and vision coverage; a 401(k) with employer match; flexible paid time off; paid parental leave; a home office stipend; coworking access; and wellness programs.