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Product Strategy & Development Lead, New Verticals
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About this role
Role overview Lead product strategy and delivery for a home health and hospice marketplace. You will shape products around the distinct workflows of care agencies, improving how worker supply connects with demand, and carry initiatives from early discovery through launch and continued improvement. The work spans customer needs, business priorities, and coordination across product, engineering, design, operations, and commercial teams.
Responsibilities - Own the product roadmap in line with the vertical lead’s priorities. - Turn business goals and customer needs into clear product requirements and solutions. - Lead product work from discovery and scoping through launch and iteration. - Partner with engineering and design to make tradeoffs and deliver useful customer experiences. - Speak with customers and internal teams to understand workflows, pain points, and feedback. - Prioritize work using customer impact, business value, and engineering effort; track adoption and performance. - Explore potential market expansion with revenue teams and adapt the product for adjacent services such as physical therapy or home infusion.
Requirements - At least four years of product management and/or strategy experience. - A record of building and shipping customer-facing products. - Sound product judgment and the ability to turn ambiguous problems into clear requirements. - Empathy for customers and comfort working directly with users. - Ability to collaborate across engineering, design, operations, and commercial teams. - Strong analytical and communication skills, plus enough SQL knowledge to identify misleading query results.
Nice to have Experience in healthcare, marketplaces, or products with complex operational workflows.