Project Manager

Role overview

Manage customer implementations for business-to-business integration and supply chain solutions, guiding engagements from planning through go-live. You’ll coordinate customer teams and technical delivery contributors while keeping timelines, budgets, project risks, and service quality on track. The role is a full-time, mid-level individual contributor position in Professional Services, listed as remote.

Responsibilities - Plan and execute customer implementation projects, defining schedules, work plans, and resource needs. - Lead project kickoffs and status meetings with customer and internal stakeholders. - Coordinate technical consultants, developers, and customer teams throughout delivery. - Track progress against timelines and budgets, and provide regular updates. - Manage risks, issues, and scope changes, escalating problems with proposed solutions. - Maintain project records and governance documentation, and guide the engagement through a successful go-live.

Requirements - Bachelor’s degree in engineering or technology. - Six to nine years of project management experience. - Experience managing SaaS implementation projects. - Working knowledge of Agile and Waterfall delivery methods. - Strong stakeholder communication and customer relationship skills. - Familiarity with EDI, managed file transfer, APIs, or supply chain solutions.

Nice to have - MBA degree. - PMP or PRINCE2 certification. - Practical use of AI to speed up project planning, requirements summaries, or documentation while maintaining quality and compliance.

Benefits and work setup - Remote, full-time position. - Benefits listed include medical and personal accident insurance, retirement benefits, flexible paid time off and company holidays, and an annual wellness allowance.