Lead Technical Marketing Engineer, Network Platform APIs, Enterprise Integrations & Agentic Automation(Remote)

Role overview Lead hands-on technical marketing work for enterprise network management APIs and automation. The role validates customer and partner use cases, builds integrations and reusable workflows, and brings findings back to engineering and product teams to improve adoption and product behavior.

Responsibilities - Validate API use cases for network management platforms and troubleshoot issues for enterprise customers and partners. - Build integrations with IT service management, configuration management database, and telemetry systems. - Create Python examples and infrastructure automation workflows using tools such as Ansible and Terraform. - Prototype AI agent workflows that use network APIs for triage and remediation. - Coordinate complex escalations with engineering, product, support, and customer experience teams. - Turn technical findings into practical guidance and product feedback for field teams and customers.

Requirements - Degree in computer science, engineering, networking, or a related field, or equivalent practical experience. Experience thresholds vary by degree: 12+ years with a bachelor’s, 8+ with a master’s, or 5+ with a doctorate. - Experience building and troubleshooting integrations with a network management platform. - Experience connecting network controllers to ITSM, CMDB, or telemetry systems. - Experience automating workflows with Ansible, Terraform, or similar tools. - Experience developing or prototyping AI agent workflows that call network APIs.

Nice to have - Experience with ServiceNow or Splunk integrations, API releases and migrations, API contract review, or SDK usability. - Relevant network automation certification or contributions to automation projects and technical content. - Experience with Python, REST and OpenAPI, JSON/YAML, authentication, or NETCONF, RESTCONF, and YANG. - Experience leading customer escalations, presenting to technical and executive audiences, or mentoring engineers.