Remote job
340B Implementation Administrator - Verity Solutions - Remote
Job details
About this role
Role overview
Lead customer onboarding projects for a cloud software service supporting 340B programs. You’ll coordinate implementation from kickoff through launch, combining project management with hands-on work in customer data, system configuration, integrations, testing, and training. The role also includes mentoring colleagues and improving implementation practices.
Responsibilities
- Manage multiple customer implementations from initial engagement and planning through execution, launch, and transition to ongoing account support. - Learn each customer’s program, systems, and goals, then shape an implementation approach and success measures around their needs. - Assess customer data and coordinate extracts, wholesaler integrations, and software configuration; investigate data and database issues. - Demonstrate the software and train customers on workflows so they can confidently move into live use. - Coordinate communication across customer contacts, senior stakeholders, sales, product, development, accounting, and account management. - Maintain accurate project and client documentation, follow implementation procedures, and recommend improvements based on project experience.
Requirements
- Bachelor’s degree in business, healthcare, information systems, or a related field, or equivalent work experience. - At least three years of customer-facing technology implementation and project management experience; SaaS experience is preferred. - Strong data analysis and troubleshooting skills, including work with customer data or database structures. - Advanced Excel capability and strong working experience with Microsoft Office. - Clear written and verbal communication, customer focus, and the ability to prioritize and manage several projects in a fast-paced setting. - For home-based work, access to cable or fiber internet with at least 10 Mbps download and 5 Mbps upload.
Nice to have
- Experience in 340B or pharmacy operations, remote cloud software onboarding, and project management certification such as PMP. - Familiarity with Salesforce or a similar CRM.
Benefits and work setup
The role is described as remote. The listed benefits include medical, vision, and dental coverage; 401(k); tuition reimbursement; paid time off, holidays, and leave; life insurance; and well-being programs. The stated annual salary range is $87,800–$146,400, with anticipated eligibility for an annual bonus.