Solutions Engineer, Channel

Role overview

A regional, channel-focused pre-sales engineering role that bridges complex cybersecurity solutions and partner success. The position combines hands-on technical work with strategic partner enablement, including solution architecture, demonstrations, and technical training for resellers and distributors across an Internet intelligence platform.

Responsibilities

- Serve as the primary technical leader for channel partners within an assigned region - Develop joint business plans with focus partners that align to strategic objectives - Deliver technical pre-sales support including product presentations, demonstrations, and solution architecture design - Partner with sales peers to identify new partnership opportunities and expand existing ones - Plan and lead technical training sessions covering products, solutions, and integration processes - Act as a liaison between channel partners and internal technical support teams during and after implementation - Design and deliver customized solutions that address partner and customer needs while aligning with company standards and best practices - Lead development of channel enablement materials such as certifications, technical guides, manuals, and webinars - Feed partner and customer insights back into product management and development for continuous improvement - Maintain detailed records of partner interactions, pipeline, and technical support, reporting progress to management - Apply AI tools responsibly to amplify skills, improve efficiency, and strengthen impact

Requirements

- 5+ years of experience in partner solution consulting, pre-sales engineering, or a similar technical role within the technology industry - Skilled in at least one of networking, network security, cybersecurity, private or public cloud security, SOC or endpoint security, or SASE - Prior experience working with channel sales models alongside resellers, distributors, and other channel partners - Excellent verbal and written communication skills with the ability to explain complex technical information to non-technical audiences - Hands-on experience with product installations, configurations, and troubleshooting - Ability to work independently and as part of a cross-functional team, managing multiple projects in a fast-paced environment - Strong problem-solving skills and a proactive approach to stakeholder engagement

Nice to have

- Experience selling, implementing, or managing SaaS offerings - Experience in complex, multi-stakeholder sales cycles with multiple buying centers and multi-product solutions - Prior experience architecting cybersecurity solutions that address both technical and business challenges