QA Architect

Role overview Set the quality direction for a software product spanning web applications, APIs, and data, with a particular focus on reimbursement and payment workflows. This is a hands-on leadership role that builds on existing practices, establishes release standards, and helps engineering teams take greater ownership of testing. The initial focus is the customer portal, with mobile coverage expected to follow as practices mature.

Responsibilities - Assess current products and testing practices, identify risk areas, and prioritize quality work based on business impact. - Define testing standards, release criteria, and quality expectations; contribute to go/no-go decisions and hold releases that miss agreed requirements. - Build and maintain shared automation frameworks, and add automated checks to CI/CD pipelines, including branch protections and coverage thresholds. - Improve test environment reliability and pipeline health, reducing flaky tests in partnership with platform or DevOps teams. - Track quality measures such as escaped defects, failed releases, hotfixes, and rework, using the results to guide improvements. - Work with product, design, and engineering to make features testable, coach developers, support release readiness, and turn incident findings into lasting changes.

Requirements - Seven or more years in software quality, including senior responsibility for quality strategy or architecture. - Evidence of reducing production defects or improving release reliability through measurable results and quality metrics. - Experience testing financial workflows or systems that calculate or move money, and building automation frameworks. - Hands-on JavaScript or TypeScript testing with tools such as Playwright or Vitest; experience testing REST APIs and relational data such as PostgreSQL. - Experience integrating automated tests and quality gates into CI/CD, such as GitHub Actions, and a strong understanding of web application architecture. - Able to set direction, work directly on implementation, influence product and engineering leaders, and maintain standards without blocking delivery.

Nice to have - Background in a SaaS, startup, scale-up, or similarly evolving product organization. - Experience with AI-assisted development tools, feature flags, or performance testing tools such as k6, Locust, or JMeter.

Benefits and work setup - Remote work and flexible hours. - Extended medical and dental coverage, healthcare spending support, an annual wellness allowance, and an employee assistance program. - Flexible time off without a fixed annual cap, along with mentorship and development opportunities.