Director of Information Security, Center of Excellence

Role overview

Lead security service delivery across a portfolio of higher education institutions, managing security professionals and coordinating guidance, operations, and service development. The role combines client-facing risk advice and team leadership with resource planning, sales support, and strategy for a managed security offering. Success depends on balancing each institution’s requirements with shared delivery capacity and consistent follow-through.

Responsibilities

- Manage security leaders and analysts, including coaching, performance, staff development, priorities, and capacity. - Coordinate security services across clients with different environments, risk profiles, expectations, and contractual commitments. - Advise client stakeholders on security risks, assessments, remediation, investment priorities, and operational practices. - Work with business and technical teams to assign owners and resources to security commitments and track actions through completion. - Support sales and client development through proposals, requests for proposals, scoping, and estimates of effort and staffing. - Assess client needs, market developments, and competing services to guide service improvements, new offerings, and sustainable growth.

Requirements

- Demonstrated leadership of information security operations or service delivery in a managed services, consulting, or comparable multi-client environment. - Direct experience managing security professionals and coordinating work across distributed teams or technical service lines. - Ability to plan capacity and delivery across clients with varied risks and contractual obligations. - Working knowledge of security program management, vulnerability management, incident response, monitoring, identity and access controls, and assessment practices. - Skill translating technical findings into clear risk, remediation, and investment recommendations for executives and technical teams. - Strong operational discipline in documentation, action tracking, escalation, and verifying completed work.

Benefits and work setup

The work may be performed remotely or at client sites across the United States and Canada. The role includes approximately 25% travel. Full-time employees are offered benefits and professional development; the source also describes flexible full-time and part-time consulting arrangements.