Remote job
Solutions Engineer (AI/ML) - South East US Region
Job details
About this role
Role overview
Help electric utilities evaluate, adopt, and integrate AI and machine learning solutions. The work combines technical pre-sales consulting with customer enablement, from understanding operational needs and designing tailored workflows to supporting deployment and ongoing use.
Responsibilities - Gather and document customer requirements, then design demonstrations and solutions involving computer vision, data ingestion, analytics, and API integrations. - Develop and deploy end-to-end machine learning workflows for utility use cases, working with customer technical teams on integration and optimization. - Support sales conversations and RFI/RFP responses, explain technical capabilities, and create presentations for technical and non-technical audiences. - Complete customer security assessments and help address information security requirements. - Train customers remotely and onsite, and guide successful integration into their workflows. - Travel to customer sites and industry events, primarily within the United States, with occasional international trips and some short-notice travel.
Requirements - At least five years in solutions or sales engineering, ideally supporting AI/ML or data-driven software. - Experience building and operationalizing AI/ML workflows, with a strong grasp of neural networks and supervised computer vision, including detection, segmentation, and classification. - Familiarity with cybersecurity and information security standards such as ISO 27001 and SOC 2. - Strong customer relationship, discovery, problem-solving, and written and verbal communication skills. - Proficiency with business and presentation software, CRM systems, and scripting or automation such as Python or VBA. - Ability to travel as required; a valid passport is needed for occasional international travel.
Nice to have
Experience with GIS tools such as ArcGIS, electric utilities or power engineering, or field work such as substation maintenance, utility inspection, or line work.