Technology Business Analyst

Role overview Partner directly with back-office and enablement teams to translate business needs into working technology, with a particular focus on ERP, CRM, and AI-driven tooling. Unlike a traditional analyst who hands off requirements, you will see projects through from discovery to implementation, re-engineering processes along the way and configuring platforms such as Workday, Coupa, and Salesforce. The role is embedded within an enterprise technology group supporting Finance, HR, and adjacent operational functions as AI expands what is possible.

Responsibilities - Partner with business users across back-office and enablement teams to understand process and technology needs and shape practical solutions. - Gather requirements and deliver functional business analysis for technology and process transformation projects. - Re-engineer existing business processes in service of better outcomes, not just new tooling. - Implement business solutions on enterprise platforms such as Workday, Coupa, and Salesforce, alongside an expanding AI toolset. - Provide day-to-day support to internal customers on the systems and processes you own, carrying projects from requirements through implementation.

Requirements - Bachelor's degree from a four-year accredited university and 2+ years as a Business Analyst. - Demonstrated experience in business transformation and process re-engineering, translating requirements into implemented solutions. - Exposure to AI workflows and tooling in an enterprise or enablement context. - Hands-on experience implementing solutions within an ERP or CRM platform such as Workday or Salesforce. - Strong ability to partner with business stakeholders and bring forward solutions rather than only defining requirements for others to build. - Comfort operating with ambiguity, prioritizing across multiple workstreams, and driving issues to resolution as an owner.

Nice to have - Functional experience with Workday Finance or HCM modules. - Experience spanning multiple ERP/CRM platforms rather than a single system. - Prior work inside a business function such as Finance, HR, or Legal.

Benefits and work setup - Hybrid role, primarily remote with approximately one week per month onsite in Westport, CT. - Compensation band of $200K–$250K inclusive of base salary, discretionary bonus, and potential long-term incentive. - Comprehensive benefits including fully paid medical, dental, and vision coverage, generous paid parental and family-planning leave, on-site gyms, free meals and healthy snacks, meditation rooms, and an active community with events and affinity networks.