Salesforce Administrator

Role overview Improve and support a Salesforce platform by implementing solutions and managing configuration changes. The administrator works with users and teammates to maintain secure access, connected applications, and well-documented processes across Sales Cloud and Service Cloud.

Responsibilities - Help implement Salesforce solutions and respond to support tickets. - Manage configuration, including flows, custom metadata, permissions, and user accounts. - Support security controls and appropriate access to data. - Maintain Salesforce integrations and third-party applications. - Gather requirements from colleagues and translate them into platform changes. - Track Salesforce releases and suggest useful platform improvements.

Requirements - At least three years of hands-on Salesforce administration or declarative development experience. - Salesforce Administrator certification; Advanced Administrator or App Builder credentials are a plus. - Deep functional knowledge of Sales Cloud and Service Cloud processes. - Experience working in an Agile or Scrumban process, including stand-ups and a sprint backlog. - Ability to create and maintain shared technical documentation. - Strong collaboration and communication skills, comfort with peer review, and willingness to use AI tools to support solution design and routine work.

Benefits and work setup This is a permanent, full-time remote role available in the United States and select Canadian provinces. Health, vision, and dental plans, paid time off, volunteer and flex days, paid holidays, parental leave, a 401(k) match, and shipped work equipment are offered. The stated salary range is $78,200–$120,000, with possible discretionary bonus.