Support Full-time Permanent USA
Job details
$61,000 Salary
USA Eligibility
Senior Experience
Full-time Employment
About this role
Financial Edge NXT Customer Support Senior Specialist at blackbaud. ATS location: Remote - Anywhere - USA. Source ATS: Workday. As a Financial Edge (FE) Customer Support, Senior Specialist you’ll take ownership of advanced, challenging, or complex cases and ensuring swift, effective solutions. You’ll assist with triaging defects and incidents, playing a crucial role in maintaining system reliability and performance. Additionally, you'll create and enhance Knowledgebase content for customer self-