Senior Technical Product Manager

Role overview Own product direction for assigned areas of a proactive communication application designed to make everyday workflows more useful with AI. You will connect user needs, technical constraints, and business outcomes, guiding products from initial problem definition through launch and ongoing improvement.

Responsibilities - Set roadmaps, requirements, and success measures for product areas. - Research user needs and turn them into clear features, workflows, and specifications. - Work with engineering to assess technical options and balance usability, performance, reliability, and delivery effort. - Lead product work across planning, design, testing, release, and subsequent iteration. - Use behavioral data, product metrics, experiments, and feedback to improve adoption, engagement, and retention. - Assess market opportunities and alternatives to inform priorities and investment choices.

Requirements - At least five years of product management experience, including shipping technology products. - Strong understanding of system design, including architecture, data models, integrations, reliability, and performance trade-offs. - Ability to challenge technical proposals, spot architectural risks, and help resolve complex system constraints. - Experience owning complex products or workflows from defining the problem and technical scope through launch and production iteration. - Judgment to balance quality, latency, reliability, cost, and time to market. - Evidence of improving adoption, engagement, retention, or business results through shipped products, with analytical skill in designing and interpreting experiments.

Nice to have - Experience with distributed systems, complex integrations, AI or machine learning products, large language model applications, or workflow automation.