Remote job
IT Security Administrator
Job details
About this role
Role overview
Support the security and IT operations of a distributed organization, handling user requests while helping maintain access controls, endpoint protections, and reliable systems. The work combines first-line service desk support with security monitoring, incident escalation, documentation, and routine administration.
Responsibilities
- Investigate and resolve initial IT and security support requests, referring complex cases to senior staff when needed. - Manage access changes, user provisioning and deprovisioning, onboarding automation, and software licensing. - Configure and maintain cloud collaboration and service management tools, including Jira, Confluence, and related products. - Review security alerts and network activity, conduct initial investigations, and escalate incidents to higher-level responders. - Help maintain endpoint security, device management, patching, vulnerability processes, and hardened configuration standards. - Document procedures and support security and privacy compliance activities, including responsible operation of AI systems and data.
Requirements
- Prior experience as a security and IT generalist across varied technologies, with the ability to build deeper expertise in relevant areas. - Experience supporting equipment and software for a distributed workforce. - Ability to handle sensitive information discreetly and follow sound security practices. - Clear communication, adaptability, collaboration, and strong problem-solving skills. - Familiarity with standards or regulations related to AI and data privacy. - Availability to provide coverage before U.S. Eastern Time business hours; the Eastern U.S. time zone is preferred.
Nice to have
- Hands-on administration of Atlassian cloud tools, identity provisioning, SIEM or SOC alert review, endpoint detection, mobile device management, SASE, or data loss prevention.
Benefits and work setup
- Fully remote team. The stated U.S. starting base salary range is $115,000–$145,000, subject to experience, skills, and location.