Identity and Access Management Administrator

Role overview Support daily identity and access management operations, helping ensure employees have appropriate, secure access to business systems. The work includes access requests, account administration, operational support, and directory services, with the opportunity to build deeper expertise in application security administration over time.

Responsibilities - Create, update, and remove user profiles, groups, and roles in line with security policies. - Triage access tickets, respond to user questions, and troubleshoot permissions across systems. - Maintain process documentation and identify opportunities to improve efficiency. - Support access, inactivity, and compliance reviews, including manual validation where needed. - Meet service response targets and participate in a rotating weekly on-call schedule for urgent issues. - Assist with application access administration and develop expertise in its security model.

Requirements - A bachelor’s degree in computer science, information systems, or a related field, or equivalent experience. - At least two years of experience in information security or IT. - Understanding of IAM concepts, Active Directory, role- and attribute-based access, and centralized identity systems. - Ability to analyze cross-system access, troubleshoot, and explain technical concepts to business and technical colleagues. - Strong organization, analytical skills, initiative, and ability to work independently and collaboratively. - Proficiency with common office software and ability to plan work, estimates, and deliverables.

Nice to have - Experience administering application security or strong end-user knowledge of the relevant healthcare operations and systems. - Windows scripting or automation experience, such as PowerShell, VBScript, Perl, or batch scripting. - Familiarity with APIs, databases, file-based integrations, password vaults, single sign-on, or step-up authentication.

Benefits and work setup The position is remote, with a final interview held on-site in Tennessee. Weekly on-call participation is required. Work authorization sponsorship is unavailable.