Staff Site Reliability Engineer

Role overview Shape reliability, scalability, and performance practices for a large production SaaS platform. This senior technical role combines hands-on platform engineering with incident leadership and organization-wide influence, helping product teams build and operate dependable services. A central goal is to make reliable operations easier through shared tooling, automation, and clear engineering standards.

Responsibilities - Design reliability frameworks and self-service tools that help service teams take responsibility for operating their systems. - Advance automation for diagnosing incidents, applying remediation, and identifying failures before they affect users. - Embed reliability expectations into design reviews, production readiness checks, and operational standards. - Lead response to critical incidents, coordinate technical work, and guide blameless reviews toward lasting fixes. - Improve monitoring, tracing, and profiling so teams can identify service health and performance issues proactively. - Mentor engineers and influence architecture and operational practices across teams.

Requirements - At least eight years in SRE, DevOps, or a related field, including three or more years in a senior-level SRE role. - Experience operating production SaaS systems at scale. - Proficiency in a programming or scripting language such as Python or Go. - Hands-on experience with a major cloud platform and Kubernetes. - Strong knowledge of networking fundamentals, including TCP/IP, DNS, HTTP/S, and load balancing. - Experience with monitoring and alerting tools, observability, and leading high-severity incidents and postmortems.

Nice to have - Experience with OpenTelemetry or continuous profiling. - Familiarity with AI-supported operations and automated reliability workflows.

Benefits and work setup - The listed base salary range is $150,000–$225,000 USD. Equity and a benefits program may also be offered; final compensation depends on experience and other factors.