Data & Insights Business Consultant (CJA) (100% Remote) (EMEA Only)

Role overview

Serve as a strategic, customer-facing consultant helping enterprise organizations turn data and digital experience objectives into measurable business outcomes. The work spans discovery, customer data strategy, segmentation, journey analysis, marketing measurement, implementation planning, and enablement across multiple concurrent consulting engagements.

Responsibilities

- Lead discovery workshops and guide delivery of customer data and analytics applications for enterprise clients. - Translate business goals, use cases, and KPIs into requirements, specifications, data definitions, and practical delivery plans. - Collaborate with technical consultants, data architects, and enterprise architects to design integrated solutions. - Build relationships with stakeholders across client digital marketing organizations and identify opportunities to expand solution value. - Manage several client engagements at once, maintaining scope, schedules, documentation, and accurate activity records. - Deliver presentations, demonstrations, business-requirements documents, data dictionaries, value playbooks, and other enablement materials. - Mentor internal and client teams and contribute to thought-leadership or reusable consulting content.

Requirements

- At least 8 years of experience in strategic, customer-facing roles involving hands-on enterprise software implementation. - At least 2 years of direct experience with two or more of Customer Journey Analytics, Real-Time CDP, Adobe Mix Modeler, or Adobe Analytics. - Ability to engage customers across the full lifecycle of multi-channel data, from collection and activation through measurement and insight generation. - Understanding of data schemas and APIs, with practical SQL querying and data-validation skills. - Ability to lead live, unscripted working sessions and demonstrations for both technical and business audiences. - Exceptional communication, presentation, relationship-building, and facilitation skills.

Nice to have

Familiarity with broader Adobe Experience Cloud products; experience advising enterprise customers on AI or machine-learning capabilities in SaaS products; industry experience in retail, finance, healthcare, or similar sectors; or advanced study in e-business, digital marketing, statistics, or digital transformation.

Benefits and work setup

This is a full-time consulting engagement with a remote work arrangement. The role may require up to 30% travel, and core collaboration hours are aligned with Central Time.