Founding Forward Deployed Engineer

Role overview

Help establish a new forward deployed engineering function as one of its first engineers. You will partner directly with major customers and channel partners, taking technical ownership of deployments from architecture through implementation while turning lessons from each engagement into reusable product capabilities. The work combines hands-on software engineering with customer-facing technical leadership.

Responsibilities

- Design and tune end-to-end deployments, including APIs, external data connections, SDKs, and latency-sensitive integrations. - Build production software across backend services and front-end integrations using the team’s existing stack. - Advise customer engineering leaders on architecture and make practical technical decisions in live engagements. - Own the engineering portion of customer business reviews and participate in the account escalation rotation. - Convert deployment patterns into reusable platform components and clear documentation.

Requirements

- 5+ years building and delivering robust production software. - Experience in a customer-facing engineering or solutions role with direct accountability for external technical outcomes. - Strong backend and API skills, including the ability to work across services maintained by other teams. - Good architectural judgment in ambiguous situations and confidence explaining and defending technical choices. - Interest in working alongside customers to solve concrete engineering problems. - Clear communication with both technical and non-technical partners, plus willingness to travel occasionally to a New York office and customer sites in the US.

Nice to have

- Experience with forward deployed engineering teams, SDKs, or embedded front-end integrations. - Familiarity with identity, fraud prevention, KYC/KYB, or financial services infrastructure.

Benefits and work setup

The position is hybrid, with local staff generally working onsite three days per week. Compensation includes a base salary, stock options, and a benefits package that includes health coverage, retirement matching, paid parental leave, PTO, and learning and home office stipends.