Lead, Commercial Solution Architect — Salesforce

Role overview This hands-on Salesforce architecture role designs, builds, and supports solutions across a commercial platform and its connected systems. It translates business needs into technical designs, guides teams on platform capabilities, and advances automation and AI within an IT-governed delivery lifecycle. The role also contributes to data architecture, integration reliability, platform performance, and continuous improvement.

Responsibilities - Design and deliver Salesforce solutions using platform configuration and development, including Apex, Lightning Web Components, Flow, SOQL, and APIs. - Turn requirements into scalable implementation plans; choose appropriate combinations of configuration, customization, automation, and integration. - Define Salesforce data models and integration patterns with enterprise applications, collaborating with relevant owners on interfaces, data flows, and system-of-record decisions. - Support data migration, cleansing, deduplication, synchronization, and governance; address technical debt and performance concerns, including large data volumes. - Contribute to governed delivery and release practices using tools such as GitHub, Gearset, and Salesforce DX; review solutions for quality, security, and performance. - Investigate complex cross-system issues, identify root causes, and explore ways to apply AI and automation to business processes.

Requirements - Deep Salesforce expertise and experience designing and delivering complex platform solutions. - Practical development skills with Apex, Lightning Web Components, Flow, SOQL, and API-based integrations. - Experience with data modeling, system integrations, data quality, and performance at scale. - Ability to work within enterprise architecture, security, and release governance, partnering with technical and business stakeholders. - Strong technical problem-solving skills and ability to guide teams on Salesforce capabilities, limitations, and design choices.

Nice to have Experience with Salesforce Data Cloud, CRM Analytics, data warehouses, AI or automation solutions, and enterprise security, identity, compliance, or data governance. Experience in a complex B2B, healthcare, life sciences, or scientific environment is also valued.

Benefits and work setup Full-time schedule with an option to work remotely. Travel is listed at approximately 25%; day shift. The listing describes eligibility for bonus, stock, and benefits, with compensation varying by location, skills, experience, and education or training.