Remote job
Technical Writer
Job details
About this role
Role overview Create clear documentation that helps new users go from their first login to building and publishing an AI agent. You will maintain guides and help content as the software changes, work with product and engineering colleagues to explain new features, and use common support questions to identify what users need explained.
Responsibilities - Write and maintain introductory guides, help articles, and feature documentation. - Document new features as they are released. - Organize help content so users can find relevant answers quickly. - Turn frequently asked support questions into useful articles. - Create screenshots, short videos, and examples that make instructions easier to follow.
Requirements - At least two years of experience writing documentation for a software product. - Clear, plain English and careful attention to detail. - Ability to learn a technical product quickly. - A portfolio of published documentation.
Benefits and work setup - Remote contract role with flexible hours. - Compensation starts at $3,800 per month. - The hiring exercise is to build and publicly publish an agent for a real business, then write a beginner-friendly guide to building and publishing a first agent, including screenshots. Applicants also provide examples of prior documentation. No time limit is stated.