Remote job
Senior Platform Product Manager
Job details
About this role
Role overview
Build shared platform capabilities that help AI-powered products solve customer problems and enable other teams to develop workflows more quickly. The work spans product discovery, prototyping, delivery, and measurement, with close collaboration across engineering and customer-facing teams and a focus on complex data products.
Responsibilities
- Own shared agent capabilities by translating customer needs into outcomes, acceptance criteria, and prioritized work. - Prototype, test, and deliver new AI-agent capabilities with engineering and small cross-functional teams. - Conduct customer and internal discovery to identify unmet needs and shape scalable software solutions. - Apply AI tools to research and analysis, and incorporate language models or automation into products where they provide meaningful user value. - Set a clear roadmap, communicate decisions in writing and in meetings, and balance near-term outcomes with longer-term product direction. - Define and track product and business metrics, using them to guide improvements.
Requirements
- At least five years of product management experience, ideally building B2B products, with a record of shipping successful software. - At least one year leading or building AI solutions. - Experience developing complex data products with cross-functional teams. - Practical technical fluency, including working with data, using AI tools to build or explore code, and tracking metrics. - Strong product fundamentals across discovery, prioritization, measurement, user feedback, and go-to-market coordination. - Realistic understanding of language-model capabilities and limitations, plus clear, concise communication and comfort making trade-offs in ambiguous settings.
Benefits and work setup
- Remote-first role for U.S.-based employees, with several in-person team or company gatherings each year; office attendance near the Boston hub is optional. - Benefits include flexible paid time off, health, dental, and vision coverage, a learning budget, home-office and Wi-Fi support, and 8–16 weeks of paid parental leave.