Sr. Consultant

Role overview

Lead customer-facing discovery and implementation work for complex enterprise software projects. You’ll help customer stakeholders clarify their goals and business processes, turn findings into actionable requirements, and configure solutions in coordination with technical teams. The role combines business analysis, facilitation, solution configuration, and delivery support.

Responsibilities

- Lead workshops, interviews, and working sessions to understand customer goals, constraints, pain points, and measures of success. - Document and validate functional and non-functional requirements, business rules, assumptions, and dependencies. - Map current and future business processes, then use those flows to align stakeholders and support solution design. - Configure enterprise software based on agreed requirements and established implementation practices. - Coordinate with technical, data, and integration teams to clarify requirements and dependencies, bridging business intent and technical delivery. - Support scope and risk discussions, user acceptance testing, defect resolution, and go-live readiness with project managers and delivery teams.

Requirements

- Three to five years of business analysis, requirements gathering, and stakeholder facilitation on complex implementation projects. - Experience creating and using current-state and future-state process flows to guide decisions and solution design. - Hands-on experience configuring enterprise software from discovery requirements. - Ability to document requirements using methods such as process models, use cases, or user stories. - Strong written and verbal communication, problem-solving, and stakeholder guidance skills. - Comfort working within project scope and change control in fast-paced, multi-stakeholder settings, with care for both high-level design and detail.

Nice to have

- Professional services or consulting experience; government or public-sector knowledge. - Experience mentoring consultants or documenting cross-functional workflows for technical design and integration planning.

Benefits and work setup

- Remote position. - U.S. team members are offered flexible time off, health and dental coverage, retirement savings with employer match, family planning support, and other well-being benefits. - Base salary range: $110,000–$120,000 per year, with eligibility for a discretionary annual bonus.