Reporting & Data Analyst

Role overview

Help improve organizational reporting during a six-month fixed-term engagement. The work centers on completing a customer service dashboard suite and creating dependable, reusable datasets so teams can answer business questions with less manual preparation and more consistent metrics.

Responsibilities - Complete and refine customer service dashboards and reporting materials in AWS QuickSight or a comparable BI platform. - Build, document, and maintain datasets that can support multiple reporting needs. - Bring data from business systems together into curated reporting sources. - Clarify stakeholder questions and turn them into dashboard and data requirements. - Define consistent metrics and reporting logic across teams. - Automate repetitive reporting tasks, validate outputs, and investigate data quality issues. - Document the work and transfer knowledge to internal teams to support future reporting plans.

Requirements - Experience in reporting analysis, data analysis, business intelligence, or a similar role. - Practical experience creating and maintaining dashboards in AWS QuickSight or an equivalent BI tool. - Working knowledge of SQL and Python for analysis, reporting, or data transformation. - Experience combining data from multiple sources and translating stakeholder needs into accurate, maintainable reporting. - Ability to work independently, take ownership, and deliver within a time-limited engagement.

Nice to have

Experience with Amazon Athena or a comparable cloud query service; self-service reporting datasets; data quality, governance, and technical documentation; or broad ownership in a small or growing team.

Benefits and work setup

The role is a six-month fixed-term contract, open to candidates based in the United Kingdom. The organization describes its work as fully remote and flexible, with part-time arrangements available. New starters attend the office on their first day to collect equipment and meet colleagues.